Whether you are an administrator, clinical leader, manager, or supervisor, you can critically impact the workplace environment when you replace fear with trust and compassion. Decisions made from from integrity and respect for others create an atmosphere in which people are allowed to perform at their highest level. Happy employees extend compassion and respect to patients, families, and co-workers. Teamwork, innovation, productivity, efficiency, and synergism emerge in a trusting atmosphere. These behaviors directly influence patient satisfaction and outcomes, which, ultimately, affect reimbursement, profitability, and patient safety. Authentic leadership is not defined by an organizational chart. In fact, an old model of leadership, based on top down dictates and fear, often results in internal competition and rivalry, rather than cooperation.
Danna Beal
Danna Beal, M.Ed., lives in Seattle, WA where she is a business consultant, speaker and author. She has been on over 80 radio and TV talk shows throughout the country, discussing her book, The Illuminated Workplace: Shining Light on Workplace Culture. She has been a keynote speaker and workshop leader for over 400 businesses on her new model of enlightened leadership that creates harmony, teamwork and success. Speaking engagements include: Swedish Hospital, AHRA, LA, CA, Grand Rounds at Kaiser Permanente, Oakland & Richmond, CA, Lake Washington HR Association, Seattle, WA, and Volunteer Hospital Association, St. Louis, MO.
